Delta is proud to give every full-time employee a 3% raise in 2018, continuing a very positive trend. This is the sixth pay increase in the past five years. We’re also happy to introduce a progression plan for Ready Reserves that matches the CSA scale. Our culture of continuous improvement allows us to take care of our customers, take care of our people, and together make Delta a great place to work.
Compared to our global competitors American and United, Delta scores highest in total compensation, including profit sharing,* base pay** and shared rewards.** Our numbers are based on paying the same rate to agents regardless of work functions. To calculate pay for American and United, we averaged customer service and ramp rates. For the average Delta agent at the top-of-scale, profit sharing and shared rewards provided an additional 11.7% of pay for 2017.
*Profit Sharing calculated by applying actual profit sharing payout percentage times the top-of-scale base rate for a 2080 hour year based on base pay rates in effect during 2017.
**Hourly rates of pay include applicable maximum longevity. American’s rate includes the average of their customer service and ramp agent pay rates.
***Shared Rewards reflects the actual amount paid in 2017 and OAL payments for similar programs.